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Employer Help/FAQs: Your JobScore Careers Site

Why should I use JobScore to power the careers page on my website?

  • You'll be able to add, remove or update jobs on your website without help from anyone else... so potential applicants will always see the most up-to-date jobs in your account.
  • Your your website visitors will be able to easily spread the word about your jobs through email and social networks.
  • JobScore provides reports on the number of times people view, forward and apply for your jobs: so you know what's working.
  • We eliminate the spam coming into your jobs@ email inbox
  • You specify who is emailed resumes for each specific job - so great people won't slip through the cracks or end up lost in a single jobs email inbox.

How do I set up JobScore to power the careers page on my website?

JobScore is specifically designed to power the careers page on your company's website. There are four ways to hook up your careers site, but no matter which option you choose, your job application pages will be styled according to your careers site settings, so please make sure to add your logo and choose some appropriate colors on this page.

Here are the four ways you can hook up your careers site, listed from easiest to set up to hardest:

#1 - Point the "Jobs" links on your website directly to JobScore.

Set up: Very Easy. Display Control: Basic

This is the easiest way get up and running with JobScore, especially if your website doesn't have a jobs page yet. When prospective applicants click the "jobs" link on your website they will be sent to a JobScore-hosted page that shows all of your open positions. Essentially, you are replacing your jobs page with JobScore. Here's how to get started:

  1. First, add all of your open jobs to JobScore.
  2. Then, you'll need to change all of the "jobs" links in your website to point to your custom careers site URL (you probably link to your jobs page from your homepage and/or your about us page). You can find your careers site URL in the upper left of the admin page in your JobScore account (it's the first link), and you can customize how that page looks here.
  3. After you are done, there should not be any jobs links that point at static content on your site, all links should be pointing at JobScore.

After you've completed step 1 above, please cut and paste the text below into an email, insert the necessary information [in bold below] and send it to your webmaster so they can complete steps 2 and 3 for you:

Hello!

We've started using a product called JobScore to help streamline our hiring process.

We've already added all of our open positions to JobScore and going forward we'll be able to add, update and remove jobs without hassling you. So, we're ready to get started:

  1. Please point all of the "jobs" links on our site at [insert your careers site link here] instead of our existing jobs page
  2. After you've changed all of these links, please ensure that there are no more links to the existing jobs page on our website.
Please e-mail me to let me know when these changes have been made to the website, as we'll start purchasing job postings to drive applicant traffic once it's up and running.

Thanks!

[insert your name here]

Now, when people click the "jobs" link on your website, they'll be sent directly to your JobScore careers page - which shows all of the open positions in your account.

#2 Replace the job descriptions on your "careers page" with a "See our Open Jobs" link that points to JobScore.

Set up: Very Easy. Display Control: Moderate

We use this approach ourselves here at JobScore and feel it's the best solution. The idea is that you should have a careers page that's all about what it's like to work for your company (text, videos, pictures)- and potential applicants should see that before they see your job listings. Here's how to get started:

  1. First, add all of your open jobs to JobScore.
  2. Create some great content about what's like to work at your company. (text, pictures, slide shows, video, etc). There are some ideas on what you can do here.
  3. Ask your webmaster to remove all of the job descriptions and email links from your existing careers page. Add your new content and a prominent "See our Open Jobs" link that points at your JobScore custom careers site URL. Your careers site URL is shown in the upper left of the admin page in your account, and you can customize how that page looks here.

After you've completed steps 1 & 2, please cut and paste the text below into an email, insert the necessary information [in bold below] and send it to your webmaster so they can complete step 3 for you:

Hello!

We've started using a product called JobScore to help streamline our hiring process.

We've already added all of our open positions to JobScore and going forward we'll be able to add, update and remove jobs without hassling you. So, we're ready to get started:

  1. Please replace all of the job descriptions from our jobs page (yes, really, delete all of them, I've already added them to JobScore) with one prominent link that says "View our open jobs" that re-directs to [insert your careers site link here] as soon as you have a chance. It would be great if you could use a large font for this link so people can easily find it and click on it (it should be the biggest thing on the page).
  2. It's very important that we not have any links to [insert your jobs inbox email address here - i.e. jobs@mycompany.com] on this page as we are trying to get everyone to apply through JobScore. If this email address is shown or there are mailto: links to it anywhere else on our website, please remove them.
  3. FInally please add the attached content to the jobs page in place of the job descriptions and emails [attach new copy, links, pictures, video. mockups]
Please e-mail me to let me know when these changes have been made to the website, as we'll start purchasing job postings to drive applicant traffic once it's up and running.

Thanks!

[insert your name here]

Now, when people click on the jobs link on your site, they'll be sent to a page with content about what it's like to work at your company. If they like what they see, they can click on the "View our open jobs" link on that page and they'll be sent directly to your JobScore careers site - where they can view, share and apply for your jobs.

#3 Show the jobs in your JobScore account in an iframe on your own website:

Set up: Easy Display Control: Moderate

If you want to host your own custom careers page and want to show your open positions in JobScore on the same page, an iframe is a good choice for you. Please click here to see an example of what this looks like. Like what you see? Here's how to get started:

  1. First, add all of your open jobs to JobScore.
  2. Create some great content about what's like to work at your company. (text, pictures, slide shows, video, etc). There are some ideas on what you can do here.
  3. Customize how the iframe looks here. Try to make the text color and background color match your website's look and feel. If you are having trouble customizing your careers site, don't hesitate to email us at support@jobscore.com
  4. Get your "Careers Site IFrame" URL from here for your webmaster. (it's the second one that ends with: /list?iframe=1)

After you've completed steps 1 through 4 please cut and paste the text below into an email message, insert the necessary information [in bold below] and send it to your webmaster so they can hook up your careers site.

Hello!

We've started using a product called JobScore to help streamline our hiring process.

We've already added all of our open positions to JobScore and going forward we'll be able to add, update and remove jobs without hassling you. So, we're ready to get started:

  1. Please remove all of our job descriptions from our job page (yes, really, delete all of them, I've already added them to JobScore) and please create an iframe that will show our open positions in JobScore. If you have any trouble doing this, please don't hesitate to e-mail support@jobscore.com and they'll help you out. (see below for instructions)
  2. Please add the attached content to the page in place of the job descriptions and emails [attach new copy, links, pictures, video]
  3. It's very important that we not have any links to [insert your jobs inbox email address here - i.e. jobs@mycompany.com] on this page as we are trying to get everyone to apply through JobScore. If there are any email addresses or mailto: links to this address anywhere on our site, please remove them.
iframe Instructions:

For reference, a sample version of this implementation can be found here. Clicking "View source" when you visit this page should make this pretty easy.

As a first step, create an iframe that's at least 650 pixels high and 400pixels long, but we recommend longer. Some sample iframe code:

<iframe width='650' height='400' scrolling='no' frameborder=0 align='center' marginwidth='0' marginheight='0' src='/jobs/jobscore/list?iframe=1' name='jobscore_iframe'></iframe>

'Edit the src attribute above to use this URL: [insert the Careers Site Iframe URL you looked up in step 4]

Please e-mail me to let me know when these changes have been made to the website, as we'll start purchasing job postings to drive applicant traffic once it's up and running.

Thanks!

[insert your name here]

Now, when people click on the jobs link on your website, they'll see a page that has information about what it's like to work at your company, and as an integrated part of the page they'll also see an up-to-date list of the open jobs in your JobScore account (the iframe). If they want more detail on the job descriptions or want to apply, they'll click on the job titles and visit your JobScore hosted careers site to see the full job descriptions.

#4 - Incorporate careers site RSS feed into your own website:

Set up: More difficult (some web programming required) Display Control: Excellent

If you want to show the entire job descriptions of the jobs in your JobScore account on your website, we publish an RSS feed that your webmaster can use to make this happen. Your RSS feed can be found below your careers site URL, on the Admin page in your account. (it's the third link that ends in /atom)

Incorporating your own RSS feed requires that you do some server-side programming to poll and parse the feed and power your pages from the feed contents. This extra work allows you to have your job descriptions precisely match the look and feel of your website. We're sorry but unfortunately we can't do this programming work for you, you'll have to do it yourselves. If you don't have access to a programmer, we recommend you either choose option1, 2, or 3 above or find a contractor to help you out with this task.

To get started, cut and past the text below into an email, insert the necessary information [in bold below] and send it to your webmaster/programmer:

Hello! We've started using a product called JobScore to help streamline our hiring process.

We've already added all of our open positions to JobScore and going forward we'll be able to add, update and remove them without hassling you. So, we're ready to get started:

  1. JobScore publishes all of our jobs as an RSS (Atom 1.0) feed which can be found at [insert your RSS feed URL here]
  2. Please integrate this feed into our careers site and style it to match our look and feel. We'd like to show all of the jobs in the feed on our jobs page along with the "apply to" links from JobScore. If you are having any trouble, don't hesitate to e-mail support@JobScore.com and they can help you out.
  3. Here is some information on how to get started:
Here's an example from a feed:

  <entry>
    <title>Senior Account Executive</title>
    <link rel="alternate" href="http://demo.jobscore.com/job_seeker/jobs/job_posting?job_id=cHpvBM9EWr3lkFaaWPX6Zm&amp;amp;ref=rss" rel="alternate"/>
    <link rel="tag:jobscore.com/apply_url" href="http://demo.jobscore.com/job_seeker/jobs/apply_jump_page?job_id=cHpvBM9EWr3lkFaaWPX6Zm&amp;amp;ref=rss" />
    <id>tag:jobscore.com,2008-03-19:/cHpvBM9EWr3lkFaaWPX6Zm</id>
    <updated>2008-03-19T19:42:38Z</updated>
    <content type="xhtml"><div>...example job description...</div></content>
  </entry>

Each <entry\> in the feed is a job to be displayed on our site including the job title (in the <title/> element), job description (in the <content/> element) and an apply-to link (in the custom "t:JobScore.com/apply_url" <link/> element).

Please e-mail me to let me know when these changes have been made to the website, as we'll start purchasing some job postings to drive applicant traffic once it's up and running.

Thanks!

[insert your name here]

Now, when people click on the jobs link on your website, they'll visit a page that you are hosting with information about your employment brand and what it's like to work at your company. On this page they'll see the job descriptions in your JobScore account (from the RSS feed) styled to match the look and feel of your website. If they see a job description that they like and want to apply, they will click on an apply link from the feed and be sent to a JobScore hosted "apply for a job" page that is skinned according to your careers site settings.

Troubleshooting tips:

  • Your JobScore feed is Atom 1.0.  We publish using the Atom 1.0 format instead of RSS 1.0/2.0 formats for a few reasons: First, we extend the feed with custom elements like department and location. Second, we publish job descriptions with XHTML markup to preserve bullet points, numbered lists, and bolded text, which are common on job descriptions

  • There are several Atom client parser libraries and plug ins depending on your site platform, as well as browser-side widget solutions (e.g. WidgetBox) for rendering your Atom feed.

  • If your client doesn't support https, be sure to use "http" instead of "https" protocol in your urls, , i.e. your feed should be http://www.jobscore.com/jobs/jobscore/atom, not https://www.jobscore.com/jobs/jobscore/atom

Still having trouble? Just send us an email & we'll be happy to help out.

How much do you charge to set up my careers site ?

Absolutely nothing. It's free. You can set up your careers site yourself for no charge. If you are having trouble please just email us and ask for a hand.

Can I change the appearance of my careers site?

You can update the appearance of your careers site on the Edit Careers Site page.

How do I get better results from my careers site?

Great careers pages provide a window into what it's like to work at a company, not just a list of open positions. They are the cornerstone of your company's employment brand.

When job seekers visit a world class careers page they can visualize themselves working for the company... they feel what the office environment is like and get a sense of what the people at your company are all about: your shared identity & values and goals. People are compelled to apply because they feel like they will "fit in." Here are a few ideas of how to improve your careers site and start building your employment brand:

  • Interview some employees about why they joined the company and why they like working there. You can either put up text quotes, or better yet, videotape and edit the interviews and add them to your site.

  • Interview some of your company's leadership about why they started the company and/or the company's focus and values.

  • Interview some of your customers about why they like working with you and/or love your products

  • Link to press releases or other coverage of your company in the media

  • Start a corporate blog or link to your employee's blogs

  • Add some pictures. Some specific ideas:

    • The street in front of your building

    • The front of the building

    • Your reception area

    • A few different work areas: desks, cubes, offices, conference rooms

    • The lunch / break room or any other cool perks you have in the office

    • The local gym / bar / coffee shop / restaurant where your employees hang out

    • Pictures of people at work

    • Pictures of your team having FUN - corporate retreats, birthday parties, incentive trips,etc.

    • Put the pictures in a series to tell a story like "a day in the life of company x"

    • Display the pictures as a slide show, try using slide for pictures or create a powerpoint and load it into slideshare and incorporate the slideshare presentation on your site.

    • Tag your employees' Flickr photos and incorporate the feed. If they tweet, provide links to their twitter pages.

    • Link to separate web pages that outline the company's benefits and other specific perks available to all of your employees

If you build a custom careers site, we recommend you integrate with JobScore using option 2, 3, or 4 above so that applicants see your custom careers site content *before* seeing your open jobs and applying. After investing time in building a custom careers site, many companies choose link to it from all of their job descriptions as well, which you can do by editing all of your jobs in JobScore.

How do I drive more traffic to my careers site?

We’re glad you asked.  JobScore is specifically designed to drive traffic to your careers site, and has built-in tools to help you:

  • Post your jobs on Job Boards
  • Run referral e-mail marketing campaigns
  • Have your employees post open jobs on their social network profiles
  • Connect your company web page to your JobScore Careers Site
  • We also recommend building a world class careers site with information about your company, and linking to your careers site from your company blog, e-mail signature, or other correspondence. (see above)

Can I adjust the CSS on my JobScore Careers Site?

No. You can change the appearance of your JobScore Careers site on your Edit Careers Site page, but you can't edit the CSS directly. To highly customize your careers site -- with custom fonts, colors, spacing, and images -- we recommend building your own careers page outside of JobScore and using your JobScore careers RSS feed to dynamically populate the job data.

Can I send the URL for a specific job to someone?

Absolutely -- All you have to do is copy the URL in the address bar of your JobScore Careers Site page and paste it into e-mails. However, if you want to know who is reviewing, forwarding and applying to your job, we recommend that you use the Request Referrals feature in JobScore instead of cutting-and-pasting the URL and emailing it.

How do I make sure that all of my applicants are routed through my JobScore careers site?

First, make sure your JobScore careers site is hooked up to your corporate website.

Second, turn off your standard jobs email address (usually jobs@companyname.com or careers@companyname.com) and/or bounce back the following text:

Hi,

Thanks for sending us email, but we just wanted to let you know that we won't be reading it.

If you would like to apply for a job at [your company name here] please review and apply for one of our open jobs at [your careers site URL here]

Thanks!

Why has my account been suspended?

JobScore suspends accounts based on suspicious or unauthorized activity on the site (abuse). Your account may have been suspended for one of the following reasons:

  • You are a third party recruiting firm. JobScore is for direct employers only and does not permit employment agencies to use the service at this time.
  • You are a multi-level marketer or are selling something. JobScore may not be used for multi-level marketing, ecommerce or any other non-employment related purpose.
  • You are misrepresenting who you are or you've signed up using the name, URL or contact information of an existing account.
  • Other violations of the JobScore employer agreement, privacy policy or terms of service.

If your account has been erroneously suspended, we apologize. Please email support@jobscore.com with your name and phone number and we'll get things sorted out.

 

 

If you can't find what you are looking for here, please feel free to e-mail us at support@jobscore.com or drop us a call at 415-904-9900. Please post suggestions for additional help topics in the JobScore Forums.